We’re pleased to announce the launch of our new Online Returns platform with effect from Tuesday 16th December. Utilising software completely written in-house by our Digital Media team, the new system is simple to use and very fast – in fact you can log a return in just 1 minute, see video demo https://www.youtube.com/watch?v=Yf30oQeeY3Y.
To log a return, simply login as normal at www.jgbm.co.uk, click on Returns and you’ll be taken through the new procedure.
A quote from one of our customers:- “Just a quick note to let you know how much better your return system works for us customers! Much smoother, and user friendly – I almost enjoyed filling the form out, and can’t wait to hear of another faulty item!” Neil
- Reduced administration
- Faster processing of credit notes
- Faster despatch of replacement items
- Status notification at each stage
- Historical invoice look-up
- Serial number selector
- On-line returns tracking
- 24 hour service